Dear Mark,
I just wanted to let you and your team know what a wonderful surprise my daughter-in-law got when your cupcakes arrived on her birthday yesterday – they were a huge hit! Thanks so much for creating such spectacular little cakes and for your very prompt and handy next-day delivery – so helpful for a busy mother-in-law who, as usual, left things to the last minute! Please pass on my sincerest thanks to everyone at Karma Cupcakes.